Montkush Case Study

How We Seamlessly Migrated Montkush From BigCommerce to Shopify

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About Project
Location
Industry

The Business

Montkush is a newly-acquired client specializing in premium CBD products. They sought to enhance their e-commerce capabilities by transitioning from BigCommerce to Shopify, driven by the platform’s extensive third-party app ecosystem and superior customer support. Optimum7 was tasked with migrating Montkush’s store data, redesigning their site, and setting up their Shopify store to improve user experience and operational efficiency.

The Objective

Shopify Migration: Seamlessly transition Montkush’s existing e-commerce site from BigCommerce to Shopify, ensuring all data is accurately transferred and the site is fully functional.

Custom Site Design: Develop a tailored design for the Montkush Shopify store, enhancing visual appeal and user experience.

Store Setup: Complete the Shopify store setup, integrating necessary apps and ensuring all e-commerce functionalities are optimized for performance.

The Strategy

Pre-Migration Preparation: Conducted a comprehensive audit of Montkush’s existing BigCommerce setup to identify key data and functionalities essential for migration. This step ensured that no critical information was overlooked during the transfer process.

Data Migration: Leveraged Liquid, HTML, and CSS to efficiently transfer all necessary data from BigCommerce to Shopify. This included migrating products, customer information, and order histories while preserving data integrity.

Custom Design Implementation: Designed a unique, responsive theme on Shopify that aligned with Montkush’s brand identity and enhanced the overall user experience. This also involved optimizing the site layout for better navigation and accessibility.

Store Setup and App Integration: Completed the Shopify store setup, integrating essential third-party apps to enhance store functionality. This included configuring payment gateways, shipping options, and other e-commerce tools crucial for operational success.

Quality Assurance and Testing: Conducted extensive QA testing to ensure all site functionalities worked seamlessly on Shopify. This included rigorous user acceptance testing to identify and address any lingering issues before going live.

Go-Live and Post-Launch Monitoring: Managed the site launch, providing immediate support and monitoring to ensure a smooth transition to the new platform. This included implementing a thorough QA process to preemptively address potential issues, such as 301 redirects and traffic management.

Results

The successful migration of Montkush from BigCommerce to Shopify was executed with minimal disruption, resulting in several notable achievements. The new custom design greatly enhanced the user experience, leading to a 20% increase in average time spent on the site. The integration of third-party apps streamlined operational processes, contributing to a 15% increase in order processing efficiency. Furthermore, the robust Shopify platform provided Montkush with the flexibility to scale their operations and integrate new functionalities as needed.

Additionally, the project laid the groundwork for improved client relationships, as Montkush expressed satisfaction with the seamless transition and the enhanced capabilities of their new e-commerce platform. The experience gained from this project highlighted key areas for future process improvements, particularly in enhancing QA protocols and streamlining go-live procedures to avoid last-minute challenges.

The Business

Montkush is a newly-acquired client specializing in premium CBD products. They sought to enhance their e-commerce capabilities by transitioning from BigCommerce to Shopify, driven by the platform’s extensive third-party app ecosystem and superior customer support. Optimum7 was tasked with migrating Montkush’s store data, redesigning their site, and setting up their Shopify store to improve user experience and operational efficiency.

The Objective

Shopify Migration: Seamlessly transition Montkush’s existing e-commerce site from BigCommerce to Shopify, ensuring all data is accurately transferred and the site is fully functional.

Custom Site Design: Develop a tailored design for the Montkush Shopify store, enhancing visual appeal and user experience.

Store Setup: Complete the Shopify store setup, integrating necessary apps and ensuring all e-commerce functionalities are optimized for performance.

The Strategy

Pre-Migration Preparation: Conducted a comprehensive audit of Montkush’s existing BigCommerce setup to identify key data and functionalities essential for migration. This step ensured that no critical information was overlooked during the transfer process.

Data Migration: Leveraged Liquid, HTML, and CSS to efficiently transfer all necessary data from BigCommerce to Shopify. This included migrating products, customer information, and order histories while preserving data integrity.

Custom Design Implementation: Designed a unique, responsive theme on Shopify that aligned with Montkush’s brand identity and enhanced the overall user experience. This also involved optimizing the site layout for better navigation and accessibility.

Store Setup and App Integration: Completed the Shopify store setup, integrating essential third-party apps to enhance store functionality. This included configuring payment gateways, shipping options, and other e-commerce tools crucial for operational success.

Quality Assurance and Testing: Conducted extensive QA testing to ensure all site functionalities worked seamlessly on Shopify. This included rigorous user acceptance testing to identify and address any lingering issues before going live.

Go-Live and Post-Launch Monitoring: Managed the site launch, providing immediate support and monitoring to ensure a smooth transition to the new platform. This included implementing a thorough QA process to preemptively address potential issues, such as 301 redirects and traffic management.

Results

The successful migration of Montkush from BigCommerce to Shopify was executed with minimal disruption, resulting in several notable achievements. The new custom design greatly enhanced the user experience, leading to a 20% increase in average time spent on the site. The integration of third-party apps streamlined operational processes, contributing to a 15% increase in order processing efficiency. Furthermore, the robust Shopify platform provided Montkush with the flexibility to scale their operations and integrate new functionalities as needed.

Additionally, the project laid the groundwork for improved client relationships, as Montkush expressed satisfaction with the seamless transition and the enhanced capabilities of their new e-commerce platform. The experience gained from this project highlighted key areas for future process improvements, particularly in enhancing QA protocols and streamlining go-live procedures to avoid last-minute challenges.

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